Terms and Conditions

Last updated: 15 June 2026

These Terms and Conditions explain the rules for using this website and purchasing products, courses, downloads, resources, workshops or services from The Creative Juice Club.

By using this website, purchasing from us, signing up for a free or paid product, or accessing any of our digital content, you agree to these Terms and Conditions.

1. Who we are

The Creative Juice Club is the umbrella business name for our digital products, courses, downloads, resources, workshops, content and related offers.

For the purposes of these Terms and Conditions, “we”, “us” and “our” refers to The Creative Juice Club.

Business name: The Creative Juice Club
Contact email: hello@thecreativejuiceclub.com
Website: https://www.thecreativejuiceclub.com/

2. Our products and services

The Creative Juice Club may offer products and services including, but not limited to:

• Digital downloads

• Online courses

• Mini courses

• Templates

• Workbooks

• Guides

• Workshops

• Training sessions

• Memberships

• Coaching or mentoring services

• Free resources

• Email content and educational materials

Each product or service will be described on the relevant sales page, checkout page or product page.

3. Digital products and access

When you purchase a digital product, course, download, template, workbook, guide or other online resource, you will usually receive access by email, download link, course platform, customer account, or another digital delivery method.

It is your responsibility to make sure the email address you provide at checkout is correct.

If you do not receive access to your purchase, please contact us at hello@thecreativejuiceclub.com and we will help you as soon as possible.

4. Prices and payment

All prices are shown clearly on the relevant sales page or checkout page.

Prices may be shown in GBP unless stated otherwise. Payment may be taken through a secure third-party payment provider such as Stripe.

We reserve the right to change prices at any time. Price changes will not affect purchases you have already completed.

You agree to provide accurate payment and billing information when making a purchase.

5. Refunds and cancellations

Due to the digital nature of our products, digital downloads, online courses, mini courses, templates, workbooks, guides, recordings and other instant-access digital resources are non-refundable once access has been provided, downloaded, opened or delivered.

By purchasing a digital product and receiving immediate access, you agree that the product or content is made available to you straight away. You understand that once access begins, you lose the right to cancel or request a refund simply because you have changed your mind.

This includes, but is not limited to:

• Digital downloads

• PDF guides

• Workbooks

• Templates

• Online courses

• Mini courses

• Training recordings

• Digital resources

• Course bonuses

• Upsell products

• Instant-access content

We do not offer refunds for digital products because they cannot be returned once delivered.

This does not affect your statutory rights. If a digital product is faulty, inaccessible, not as described, or there is another legal issue with your purchase, please contact us at hello@thecreativejuiceclub.com so we can try to resolve the issue.

Refunds, where legally required or offered at our discretion, will be considered on a case-by-case basis.

6. Payment plans and subscriptions

Where a payment plan or subscription is offered, the payment terms will be shown clearly at checkout.

By choosing a payment plan, you agree to pay all instalments in full unless otherwise stated. A payment plan is not a subscription and cannot usually be cancelled simply because you no longer want access to the product.

If a payment fails, we may contact you to update your payment method. We may also pause, restrict or remove access to the product, course or service until payment is received.

For subscriptions or memberships, you may cancel future renewals according to the cancellation instructions provided at purchase or inside your account. Cancelling a subscription prevents future payments but does not automatically refund payments already made.

7. Intellectual property

All content provided by The Creative Juice Club is owned by us unless otherwise stated.

This includes, but is not limited to:

• Course content

• Videos

• Workbooks

• Templates

• PDF downloads

• Guides

• Graphics

• Written content

• Audio content

• Frameworks

• Training materials

• Website content

• Branding and product names

When you purchase or download content from us, you are granted a personal, non-exclusive, non-transferable licence to use the content for your own personal or business use.

You must not:

• Copy, share, resell or redistribute our content

• Upload our paid resources to public websites, shared drives or marketplaces

• Claim our content as your own

• Use our materials to create competing products

• Share login details or course access with others

• Reproduce our content for commercial use without written permission

If you would like to share our work, please link to the official product page or website rather than sharing the product files directly.

8. Use of our content

Our courses, guides, templates and resources are provided for educational and informational purposes.

You are responsible for how you choose to use the information, strategies, examples and resources provided.

We do our best to provide helpful, accurate and useful content, but we cannot guarantee specific results, income, sales, business growth, social media growth, engagement, visibility or outcomes from using our products or services.

Any examples, testimonials, case studies or results shared are for illustration only and do not guarantee that you will achieve the same or similar results.

9. Account access and login details

Some products may require you to create an account or use login details to access your purchase.

You are responsible for keeping your login details safe and confidential.

You must not share your account access with anyone else unless we have given written permission.

We reserve the right to suspend or remove access if we believe an account is being shared, misused, copied, resold or accessed in a way that breaches these Terms and Conditions.

10. Availability of digital products

We aim to keep digital products, courses and resources accessible for a reasonable period of time. However, we cannot guarantee lifetime access unless lifetime access is specifically stated on the sales page at the time of purchase.

We may update, move, replace, remove or retire products, platforms or content where necessary.

If we make a significant change that affects your access to a paid product, we will try to give reasonable notice where possible.

11. Technical requirements

You are responsible for making sure you have suitable internet access, devices, software and tools needed to access digital products.

We are not responsible for technical issues caused by your device, internet connection, browser, email provider, software, or third-party platforms outside our control.

If you have trouble accessing your purchase, please contact us and we will do our best to help.

12. Workshops, calls and live sessions

Where live workshops, calls, coaching sessions or mentoring sessions are offered, the details will be provided on the relevant sales page, booking page or confirmation email.

If you are unable to attend a live session, we may provide a recording where this has been stated, but recordings are not guaranteed unless specifically promised.

For one-to-one services, missed calls, late cancellations or rescheduling requests may be subject to the terms provided at the time of booking.

13. User behaviour

You agree not to use our website, products, communities, courses or services in a way that is unlawful, abusive, harmful, misleading, disruptive or in breach of these Terms and Conditions.

We reserve the right to remove access to our products, services or communities if someone behaves in a way that is abusive, threatening, disrespectful, fraudulent, harmful to others, or in breach of these terms.

14. Third-party links and platforms

Our website, emails, courses or resources may contain links to third-party websites, tools, platforms or services.

We are not responsible for the content, policies, availability or practices of third-party websites or platforms.

You should read the terms and privacy policies of any third-party services you use.

15. Limitation of liability

We are not liable for any loss, damage, costs or expenses arising from your use of our website, products, courses, downloads, resources or services, except where liability cannot be excluded by law.

Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.

16. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

You can view our Privacy Policy here:

https://www.thecreativejuiceclub.com/privacy-policy

17. Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time.

The latest version will always be available on our website, with the date of the most recent update shown at the top of the page.

By continuing to use our website, products or services after changes are made, you agree to the updated terms.

18. Governing law

These Terms and Conditions are governed by the laws of Scotland, unless otherwise required by applicable consumer law.

If there is a dispute, we will try to resolve it with you directly first. If legal action is required, it will be handled by the appropriate courts.

19. Contact us

If you have any questions about these Terms and Conditions, please contact us at:

hello@thecreativejuiceclub.com