Privacy Policy

Last updated: 15 June 2026

This Privacy Policy explains how The Creative Juice Club collects, uses and protects your personal information when you visit our website, join our mailing list, purchase a product, sign up for a course, download a free resource, or otherwise interact with us.

The Creative Juice Club is the umbrella business name for our digital products, courses, resources, content, workshops and related offers.

For the purposes of this policy, “we”, “us” and “our” refers to The Creative Juice Club.

1. Who we are

Business name: The Creative Juice Club
Contact email: hello@thecreativejuiceclub.com
Website: https://www.thecreativejuiceclub.com/

If you have any questions about this Privacy Policy or how your personal information is used, you can contact us at: hello@thecreativejuiceclub.com

2. What personal information we collect

We may collect the following information when you interact with The Creative Juice Club:

• Your name

• Your email address

• Billing details

• Purchase history

• Course or product access details

• Messages or enquiries you send to us

• Information you provide when signing up for a free resource, waitlist, newsletter, course, workshop or digital product

• Technical information such as your IP address, browser type, device information and website usage data

• Marketing preferences, such as whether you have opted in or unsubscribed from emails

We do not directly store your full payment card details. Payments are processed securely through third-party payment providers such as Stripe.

3. How we collect your information

We collect personal information when you:

• Buy a product, course, digital download or service

• Sign up to our mailing list

• Download a free resource

• Register for a workshop, event or training

• Fill in a contact form

• Send us an email or message

• Use our website

• Click links in our emails

• Interact with checkout pages, payment links or sales pages

Some information is collected directly from you, and some is collected automatically through website tools, cookies, analytics and third-party platforms we use to run the business.

4. How we use your information

We use your personal information to:

• Deliver the products, courses, downloads or services you have purchased

• Send order confirmations, login details, receipts and important product updates

• Provide customer support

• Respond to enquiries

• Manage access to digital products, courses and resources

• Send email marketing where you have opted in to receive it

• Share helpful content, updates, offers and promotions related to The Creative Juice Club

• Improve our website, products, emails and customer experience

• Understand how people use our website and content

• Keep records for tax, accounting and legal purposes

• Prevent fraud, misuse or unauthorised access

5. Our lawful basis for using your information

We only use your personal information when we have a valid reason to do so.
When we need to use your information to provide something you have bought or signed up for, such as a course, download, membership, workshop or digital product.

Consent
When you have chosen to join our mailing list, receive marketing emails, download a freebie, or agree to certain cookies.

Legitimate interests
When we use your information to run and improve the business, provide customer support, understand what is working, prevent misuse, and share relevant updates with customers, as long as this does not override your rights.

Legal obligation
When we need to keep certain records for tax, accounting, legal or regulatory purposes.

6. Email marketing

If you sign up to our mailing list, download a free resource, join a waitlist, or opt in to receive emails, we may send you emails about The Creative Juice Club, including helpful content, product updates, offers, courses, workshops and resources.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails, or by contacting us at hello@thcreativejuiceclub.com

We will not sell your email address or personal information to third parties.

7. Purchases and payments

When you buy from The Creative Juice Club, your payment may be processed by a secure third-party payment provider such as Stripe.

We may receive information such as your name, email address, billing details, product purchased, payment status and transaction details. We use this information to process your order, provide access to your purchase, send receipts, manage customer support and keep business records.

We do not directly store your full card details.

8. Third-party platforms we use

To run The Creative Juice Club, we may use trusted third-party platforms for things such as website hosting, email marketing, payments, digital product delivery, analytics, checkout pages, automation and customer support.

These may include platforms such as:

• Stripe for payment processing

• Systeme.io for funnels, checkout pages, email marketing, digital products or automations

• Google tools for analytics, documents, forms or business operations

• Website hosting and page-building platforms

• Email and automation tools

• Customer support or contact form tools

These providers only receive the information needed to provide their services. They are responsible for handling your data securely according to their own privacy policies and data protection obligations.

Some providers may process data outside the UK. Where this happens, we rely on appropriate safeguards used by those providers.

9. Cookies and website analytics

Our website may use cookies and similar technologies to:

• Make the website work properly

• Remember your preferences

• Understand how visitors use the website

• Improve our pages, offers and content

• Support marketing, advertising or tracking where applicable

You can control cookies through your browser settings. If we use optional analytics or marketing cookies, we will provide information about this where required.

10. How long we keep your information

We only keep personal information for as long as necessary for the reason it was collected.

This may include:

• Keeping customer records while you have access to a product, course or account

• Keeping purchase and transaction records for accounting, tax and legal purposes

• Keeping email marketing records until you unsubscribe or ask us to delete your details

• Keeping enquiry or support records for as long as needed to respond and manage customer service

Some records may need to be kept for up to 6 years for accounting, tax or legal reasons.

When we no longer need your information, we will delete it or anonymise it where appropriate.

11. How we protect your information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.

We use trusted third-party platforms and secure systems where possible. However, no online service can be guaranteed to be completely secure, so we cannot promise absolute security.

12. Sharing your information

We do not sell your personal information.

We may share your information only when needed to:

• Process payments

• Deliver products, courses or downloads

• Send emails you have signed up for

• Run our website and business systems

• Provide customer support

• Meet legal, tax or accounting obligations

• Protect our business, customers or website from fraud or misuse

We may also share information if required by law or if necessary to protect our legal rights.

13. Your data protection rights

Depending on the circumstances, you may have the right to:

• Ask what personal information we hold about you

• Ask for a copy of your personal information

• Ask us to correct inaccurate information

• Ask us to delete your information

• Ask us to restrict how we use your information

• Object to certain uses of your information

• Withdraw consent where we rely on consent, such as for email marketing

• Ask for your information to be transferred where applicable

To make a request, contact us at:
hello@thecreativejuiceclub.com

We may need to verify your identity before responding to certain requests.

14. Complaints

If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection.

Website: ico.org.uk

15. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, products, services or legal obligations.

The latest version will always be available on our website, with the date of the most recent update shown at the top of the page.